The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Turning Page Tea Co. believes privacy is important.
We will not sell, trade, rent, or otherwise give your personal information to any third party without your permission. We will, however, cooperate with verified law enforcement officials in situations where we may be required by law or legal process to provide information about a customer.
We will only collect your email address if you wish to be added to our mailing list, and we will only use this information to send you promotions, updates, and special offers. If you wish to unsubscribe to these emails, please follow the steps in the email to unsubscribe or email us at email@example.com.
We only collect credit card information for the order process and do not save your credit card information unless you decide to create an account on our site. We use Secure Socket Layer (SSL) encryption to make sure that your information remains secure. We do not share credit card information with any third parties aside from the credit card processing company we use to process the payments you authorize. We will not ask for your credit card information by phone, email, or online chat. If someone is asking you for credit card information claiming to be from Turning Page Tea Co., please contact us directly at firstname.lastname@example.org to make us aware of the situation, and do not give out your credit card information.
We do not collect children’s information. If you are under the age of 18, please get permission from your parent or guardian to use this site.